Do any of your water storage products contain BPA, BPS, or use polycarbonate?
No. All Platypus hydration products are 100% BPA- and BPS-free, and are made with durable urethane and food-grade, taste-free polyethylene interiors.
How do I clean my Platypus bottle or reservoir?
Use hot, soapy water and rinse thoroughly with hot water. For tough cleaning jobs, add 1/4 cup of baking soda to 3/4 cup of water per liter volume of your bottle or reservoir and shake for 30 seconds. Add 1/4 cup lemon juice, shake 10 seconds, and vent by loosening cap away from face. Repeat shaking and venting three times. Expel as much air as possible, cap bottle, and allow to soak 20 minutes. Rinse three times with hot water. Caution: When adding lemon juice to baking soda, effervescence occurs and will cause pressure to build in a capped Platypus product.
How do I dry my Platypus® bottle or reservoir?
Platypus bottles can be dried by blowing a little air into them to expand them and letting them stand uncapped until the water evaporates. Hang Hoser™ reservoirs from their carry loop to dry. Drying Big Zip™ reservoirs is easy, with a dishtowel through the large opening. Then prop them open with the SlideLock slider and let them air dry. Another great way to dry all reservoirs and bottles is with a plastic bag dryer, widely available at kitchen supply stores and numerous online retailers.
Can I put other beverages in my Platypus bottle or reservoir?
You can put a variety of beverages in your Platypus bottle or reservoir. Just make sure you clean it thoroughly after each use to prevent bacteria from growing in the reservoir and/or tube.
How do I disinfect my Platypus bottle or reservoir?
To disinfect, fill the reservoir or bottle with a solution of unscented household bleach and water at a concentration of 2-5 drops per liter of water. Close and mix for 10 seconds. Fill hoses and bite valves by squeezing bite valve, being careful to keep valve over sink. Leave filled overnight. Rinse thoroughly and air dry.
For a more planet-friendly alternative, use a chlorine-free, hydrogen peroxide-based bleach alternative like Free and Clear™ available from Seventh Generation®.
How do I freeze my Platypus bottle or reservoir? Is it ok to freeze my Platy™ bottle?
A frozen Platy bottle makes a great ice pack and, during the dog days of summer, delivers a steady source of cold, refreshing hydration. Lay it half-full on its side in freezer with all air purged. Do not over-fill. Water expands as it freezes and this can burst your reservoir or bottle.
My new bite valve doesn’t seem to be working. How do I get the water to flow?
Does your hydration system have a shutoff valve? If so, it may be closed. Open it by twisting the bite valve 90 degrees (Clockwise closes it, Counter-clockwise opens it).
If that doesn’t work, you may be biting the valve too hard. The Platy HyperFlow Bite Valve is designed so that you don’t need to bite very hard. If you bite too hard the flow will be completely cut off. With your teeth, compress the valve lightly (only 30% to 50%) and water should flow.
My bite valve comes off too easily. What should I do?
The best way to restore a snug fit between the bite valve and the drinking tube is to remove the bite valve from the drinking tube. Next, cut a small section off the end of the drinking tube. Clean the bite valve and hose with rubbing alcohol, lick the end of the drinking tube and place the bite valve back on the end of the drinking tube. After it dries, there should be an excellent seal.
How do I prevent the water in my hydration system from freezing in cold weather?
Using our Bite Valve & Drink Tube Insulator is an easy solution to deter freezing. Additionally, to help prevent the water in the reservoir from freezing, start off the day with warm or hot water in the reservoir, then pack your extra clothing layers around it. To help keep drink tubes and bite valves from freezing up, sip often to maintain flow, and, after you’ve finished drinking, blow any residual water back into the reservoir. Also, even if you are using the Bite Valve & Drink Tube Insulator, it still helps to keep as much of the drinking tube covered as possible, such as routing it inside a pack, strap, or jacket.
How do I install my Bite Valve Cover?
First, remove your HyperFlow™ bite valve by pulling straight out and off the hose. Then simply slide the cover onto the hose and reattach your bite valve.
The zipper tracks on my old reservoir are hard to close. Can I make it easier?
Yes. Periodically adding a little Vaseline to the tracks will keep them supple and easy to close. Wipe away excess Vaseline to keep it from getting in your water and to prevent it from collecting dirt. In the field, a little lip balm or similar item can do the trick.
My water sloshes around in my reservoir when riding or running. Can I make it stop?
Absolutely. Simply turn your reservoir upside down after filling it. Then simultaneously squeeze the reservoir and the HyperFlow bite valve until all the air is purged. Bye, Bye sloshing.
Can I get small replacement parts for the Quick Disconnect fitting on my Big Zip™ LP reservoir?
Is there a way to filter into my reservoir without removing it from my pack?
Yes. Simply remove the bite valve on your hydration system and connect the end of the hose directly to your filtration system’s outflow port. Using a GravityWorks™ filter system, your reservoir can take the place of the supplied Clean reservoir, creating what is arguably the lightest, most compact and efficient way possible to get water. GravityWorks™ filters are available with direct-to-reservoir and direct-to-bottle adapters for optimum versatility.